Uber, Premier apologise after Sydney’s train fiasco

This news story, written by Ash Cant and published in The New Daily on 9 March, features the NSW Premier and Uber apologizing for the chaos caused by the collapse of Sydney train net work and how they will compensate citizens who have suffered as a result.

Writing and content

There are only one or two sentences per paragraph, which is an appropriate writing style for online journalism, but the large chunks of text are slightly tiring to read, and I think a few photos of the scene and speakers or subheads could be added to break up the chunks and make it easier for readers to read and quickly locate the information they want to know.

Multimedia

Firstly, a video was placed at the top of the article detailing the events. Secondly, a well-chosen Twitter post was embedded in the middle of the article, which not only expresses the anger of Sydney citizens who experienced the chaos, but also shows the terrible price increase of Uber in the user’s screenshot.

Hypertextuality

There are no hyperlinks embedded throughout the text, and I think there are a few phrases that could be hyperlinked to enhance the accuracy and credibility of the content.

For example, a hyperlink to an official statement could be added to ” fare-free day ” and, when referring to “refunds”, a hyperlink to an official statement or news article about Uber’s refund policy could be added to provide readers with more detailed information about the refund process and timing.